The Behaviour Chain Principle
Why Behaviour is Never
the Beginning of the Story
Get The Book For
(Pretty-Darn-Close To) Free!
You Only Pay The Cost of The Book
(Includes Free Shipping Worldwide!)
Get The Book For (Pretty-Darn-Close To) Free!
You Only Pay The Cost of The Book
(Includes Free Shipping Worldwide!)
What Readers Are Saying
"The Behaviour Chain Principle helped me understand some of my challenging clients with special needs, and how to support them. The author has provided practical strategies with no fillers. It was a great read, highly recommended this book for anyone supporting people with special needs.
Joanne Eussen’s book has helped me develop a deeper understanding of the way people think, behave and respond, not only in my professional work but also in my everyday life. Learning more about how and why people behave the way they do has encouraged me to look beyond the behaviour itself and better understand what may be happening underneath. This deeper understanding has strengthened the way I support and connect with others, both personally and professionally. Joanne’s clinical perspective, combined with her own professional experience, brings everything together in a way that is practical, relatable and easy to understand. It makes this book a valuable and accessible read for anyone wanting to better understand human behaviour, not just those who work with people experiencing complex behaviours.
This book helped me understand the relevant processes that preceded a range of behaviours. Understanding this gives me the ability to manage myself and the situation. Very relevant and usable in the real world.
Understand What Happens Before Behaviour Escalates
So you can respond earlier, with greater confidence.
Reading The Behaviour Chain Principle will help you:
1. See escalation building before behaviour reaches crisis point.
Instead of waiting for behaviour to tell you something is wrong, you'll learn to recognise the links building underneath it.
So that you can respond while there are still more options available.
When behaviour is understood as the final link in a chain, rather than the beginning of an event, everything about how we respond begins to change.
The question stops being:
why did this person behave this way?
It becomes:
what were the links that led here?
That question doesn't excuse behaviour, nor does it remove accountability. It opens something more useful than judgement.
It opens understanding.
2. Understand what may be driving the behaviour in front of you.
You'll learn to look beyond what someone is doing and consider environment, interpretation, memory, understanding, emotion and expectation.
So that your response is based on what may actually be happening,
rather than what the behaviour looks like from the outside.
Two people can experience the same event and respond completely differently.
What matters isn't only what happened. It's how that event was interpreted through everything the person brought with them.
Their past experiences matter. What they understood matters. What they expected to happen matters.
So does the environment around them and the emotion already building within the chain.
Once you begin looking at behaviour this way, the question changes.
Instead of asking What's wrong with this person?
you begin asking What might be happening within their chain?
That's where curiosity replaces assumption, and understanding becomes possible.
3. Know what to do differently when behaviour becomes challenging.
The Behaviour Chain gives you a practical way to slow the situation down, identify where pressure is building and consider where change may still be possible.
So that you can respond with greater confidence, make better decisions and reduce avoidable escalation.
Once the chain becomes visible, behaviour stops being a mystery. it's still challenging to sit with, to respond to, or to manage in the moment when the pressure is real and the options feel limited.
But you begin to recognise that you're part of the interaction too.
Your words, expectations, emotions and responses can influence what happens next.
That creates an opportunity to respond differently. You can slow things down, reconsider what you're seeing and choose your response with greater purpose.
And that's the difference.
Instead of reaching the end of an incident wondering what happened, you'll have a way to look back through the chain,
recognise what contributed and consider what you could do differently next time.
Why I'm Giving The Book Away at Cost...
(And no, it's not a gimmick.)
I am selling each book at the cost of printing, fulfillment, and shipping, and not a penny more.
Why am I doing this?
Because I'm a saint.
But really, there are two reasons I'm doing this.
First, I spent years managing psychosocial crisis presentations from the community that could have been avoided.
I'm doing this because I don't want you to waste years of your life doing this! I've already done the legwork for you. I'd rather you learn the Framework, and manage behaviour before it escalates into crisis.
I'm doing this because I've experienced the power of the framework firsthand. It's changed my life, and my only regret is that I didn't learn it earlier!
Therefore, my goal is to get this book into
as many hands as possible.
The second reason I'm selling this book at cost is because I know by transforming your life, you may become interested in other things I share that will transform you even further!
That's all.
I know The Behaviour Chain Principle will change your life, and I can't wait for you to read it!
Frequently Asked Questions
How long will it take for the book to arrive?
Your book will be packaged up beautifully, and sent from Taylor, Michigan, USA.
For U.S. customers, you can expect the book to arrive in 7-15 business days (could be a lot sooner).
For International, you can expect the book to arrive in 10-22 business days (could be a lot sooner).
You will receive a tracking number via email immediately after your order.
If you have any questions, don't hesitate to contact support (listed at the footer of this page).
Do you offer refunds?
Yes. We believe in this book so much that if you're unsatisfied (for any reason), you can send the book back within one-year, and get a 100% refund. No questions asked. Just contact me via the support details at the footer of this page. I'll share the return address, and refund every penny.
If you're not happy, we're not happy!
About The Author
Meet the Woman Challenging the Way We Understand Behaviour
Joanne Eussen
Joanne Eussen is a mental health nurse, author and lifelong observer of human behaviour.
Her career has taken her into acute mental health, crisis work and countless conversations with people
whose behaviour did not make sense at first.
She became fascinated by the moments when one piece of information
could suddenly change the way an entire situation was understood.
Those moments stayed with her.
They also made her increasingly curious about what happens before behaviour,
and how easily that part of the story can be missed.
That curiosity eventually became The Behaviour Chain Principle,
a way of making sense of the many things that can happen
between an experience and the behaviour we eventually see.
Joanne has a particular respect for support workers
because they often know the person in a way others simply can't.
They share the ordinary days, hear the conversations and notice when something has changed.
Their observations can add something important to the bigger picture.
Today, Joanne writes about behaviour because she wants to change the conversation around it.
She wants us to become less certain about what we think we see and more curious
about what might be sitting underneath it.
Joanne is now on a mission to get more of us asking one more question
before we decide we understand someone.
What happened before this?
Joanne's Bold Guarantee
I am so confident The Behaviour Chain Principle will change the way you see behaviour that,
if you are unsatisfied for any reason,
you can send the book back within one year and receive a 100% refund.
No questions asked!
Just contact me via the support details at the bottom of this page.
You will be given a return address to send the book back.
I will personally see to it that you are refunded every penny - both the cost of the book
and the shipping cost.
How's that for fair?
My mission is to serve the curious minds who notice patterns, question the obvious and want to understand the story behind behaviour.
Contact
61 485 099 369
3801 N Capital of Texas Hwy
Ste E240-4038
Austin, TX 78746
Mon. - Fri. 10 a.m. - 4 p.m. ET
Media
